Every once in a while (OK, every day :-) I say to myself I need to tell
someone how frustrating the CCA GUI is sometimes. Here are four
examples. Some concepts (like the default action of the Return key) can
be found in many areas beside the example given.


Monitoring > Event Logs

Type search text and press Return. The default (Return) action of form
is to "Reset View"--very helpful



Device Management > Clean Access > Clean Access Agent > Reports

Sort the list, move to page 10, or filter the list somehow (ex. Show
just failures), "view" a report, list goes back to default. That is, you
can't work on a subset--if you want to look at JSmith's 5 failures you
need to search for him 5 times (and then keep track of which ones you've
looked at)



Monitoring > Online Users > View Online Users

Similar to above, modify view, delete a record, view reverts back to
"show all"



Monitoring > Online Users > View Online Users

Sorting (clicking on column head) is case sensitive.


OK, I feel better now ;-)

Cheers,
Rand

Please STARTsafe and RUNsafe  -- www.merrimack.edu/runsafe
--
Rand P. Hall * Director, Network Services / Merrimack College * SunGard
* Collegis
315 Turnpike Street, North Andover MA 01845 * Tel 978-837-5000 * Fax
978-837-5434
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