Thanks for the tips, was pretty sure it was NIS, but we had added the 
exception rules for it.

Just finished with 2 of the Home edition xp laptops.  The problem was 
with the Norton Internet security suite firewall.  They had allowed cca 
in their settings and even after turning off NIS it still didn't work.  
However removing it completely allowed the cca agent to popup.  I then 
put the colleges free to students norton 10.1.4 on the laptops so they 
had av, we site licensed it since so many students don't run one.

The 3rd laptop i can't even uninstall NIS though, it just hangs when 
bringing it up or running add/remove programs.  Figure i will have to 
help them rebuild it.  Personally i don't care for NIS, twice my 
brothers laptop has had updates that ended up blocking all internet 
activity until it was reinstalled and repatched.

Ken Nelson
Network Manager
Marietta College

Miller, Paul wrote:
> Usually when the login is grayed out, there is either a personal
> firewall on the pc or there is no connection to the network.  Do you
> remember if, after upgrading, the certified device list and the online
> user lists were cleared?  I had a problem once after applying a patch,
> where the list didn't clear and I had to kick the users off, then they
> were able to login just fine.  You could also try clearing the temp
> files and cookies.
>
>
>
>
> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List
> [mailto:[log in to unmask]] On Behalf Of Ken Nelson
> Sent: Tuesday, August 22, 2006 4:21 PM
> To: [log in to unmask]
> Subject: Re: xp home edition
>
> Correct, the new agent will not popup and the login stays grayed out.
>
> Ken
>
>
> Rajesh Nair (rajnair) wrote:
>   
>> Ken, 
>>
>> Are you saying that the new agent does not pop-up? 
>>
>> -Rajesh. 
>>
>> -----Original Message-----
>> From: Perfigo SecureSmart and CleanMachines Discussion List
>> [mailto:[log in to unmask]] On Behalf Of Ken Nelson
>> Sent: Tuesday, August 22, 2006 2:08 PM
>> To: [log in to unmask]
>> Subject: xp home edition
>>
>> Anyone have users not getting logged in while using xp home edition?
>>
>> We have 3 users that after upgrading from there 3.5.x agent to the
>>     
> 4.0.1
>   
>> agent can no longer log into our CCA.  It just keeps redirecting back
>>     
> to
>   
>> the please download the cisco agent page.  They have also tried
>> uninstalling and just installing the new agent.
>> We run 4.02 cca with 4.0.1 agent required.  700 other users are
>>     
> logging
>   
>> in just fine, but can't tell if any are windows xp home, just shows
>> windows xp.
>>
>> Thanks,
>>
>> Ken Nelson
>> Network Manager
>> Marietta College
>>
>>   
>>     
>
>