CLEANACCESS Archives

August 2006

CLEANACCESS@LISTSERV.MIAMIOH.EDU

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Subject:
From:
"Lanstein, Alex C" <[log in to unmask]>
Reply To:
Perfigo SecureSmart and CleanMachines Discussion List <[log in to unmask]>
Date:
Wed, 23 Aug 2006 14:40:12 -0400
Content-Type:
text/plain
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text/plain (141 lines)
Quick question - 
Can someone using CCA in an OOB situation please look on your manager in /perfigo/snmp/mibs and see if you see something like MAC-NOTIFICATION-MIB.txt?  We're having OOB issues here and that's the MIB ID it fails on, but I don't seem to have it loaded.
 
Thanks,

Alex Lanstein
Senior Software Engineer, Transitional Data Services
Help Desk/Network Junkie, Connecticut College
Chief Coffee Drinker, LBCCHosting
860-625-4277
[log in to unmask]

________________________________

From: Perfigo SecureSmart and CleanMachines Discussion List on behalf of Joyce, Todd N
Sent: Wed 8/23/2006 11:47 AM
To: [log in to unmask]
Subject: Re: xp home edition



We had a similar situation with XP Pro

Found spy bouncer with Defender FULL scan and removed
Removed Symantec AV
Removed Clean Access
Rebooted
Added Clean Access - Worked
Added Symantec AV - Worked

todd

Todd Joyce
Network Services
Radford University - The Smart Choice
[log in to unmask]
(540) 831-7777

Keep your boots and ChapStick and ice hotels.
Give me shorts and sandals and a thirty-blocker.

Temperance Brennan - Monday Mourning
-----Original Message-----
From: Perfigo SecureSmart and CleanMachines Discussion List
[mailto:[log in to unmask]] On Behalf Of Ken Nelson
Sent: Wednesday, August 23, 2006 10:59 AM
To: [log in to unmask]
Subject: Re: xp home edition

Thanks for the tips, was pretty sure it was NIS, but we had added the
exception rules for it.

Just finished with 2 of the Home edition xp laptops.  The problem was
with the Norton Internet security suite firewall.  They had allowed cca
in their settings and even after turning off NIS it still didn't work. 
However removing it completely allowed the cca agent to popup.  I then
put the colleges free to students norton 10.1.4 on the laptops so they
had av, we site licensed it since so many students don't run one.

The 3rd laptop i can't even uninstall NIS though, it just hangs when
bringing it up or running add/remove programs.  Figure i will have to
help them rebuild it.  Personally i don't care for NIS, twice my
brothers laptop has had updates that ended up blocking all internet
activity until it was reinstalled and repatched.

Ken Nelson
Network Manager
Marietta College

Miller, Paul wrote:
> Usually when the login is grayed out, there is either a personal
> firewall on the pc or there is no connection to the network.  Do you
> remember if, after upgrading, the certified device list and the online

> user lists were cleared?  I had a problem once after applying a patch,

> where the list didn't clear and I had to kick the users off, then they

> were able to login just fine.  You could also try clearing the temp
> files and cookies.
>
>
>
>
> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List
> [mailto:[log in to unmask]] On Behalf Of Ken Nelson
> Sent: Tuesday, August 22, 2006 4:21 PM
> To: [log in to unmask]
> Subject: Re: xp home edition
>
> Correct, the new agent will not popup and the login stays grayed out.
>
> Ken
>
>
> Rajesh Nair (rajnair) wrote:
>  
>> Ken,
>>
>> Are you saying that the new agent does not pop-up?
>>
>> -Rajesh.
>>
>> -----Original Message-----
>> From: Perfigo SecureSmart and CleanMachines Discussion List
>> [mailto:[log in to unmask]] On Behalf Of Ken Nelson
>> Sent: Tuesday, August 22, 2006 2:08 PM
>> To: [log in to unmask]
>> Subject: xp home edition
>>
>> Anyone have users not getting logged in while using xp home edition?
>>
>> We have 3 users that after upgrading from there 3.5.x agent to the
>>    
> 4.0.1
>  
>> agent can no longer log into our CCA.  It just keeps redirecting back
>>    
> to
>  
>> the please download the cisco agent page.  They have also tried
>> uninstalling and just installing the new agent.
>> We run 4.02 cca with 4.0.1 agent required.  700 other users are
>>    
> logging
>  
>> in just fine, but can't tell if any are windows xp home, just shows
>> windows xp.
>>
>> Thanks,
>>
>> Ken Nelson
>> Network Manager
>> Marietta College
>>
>>  
>>    
>
>  

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