Yeah, saw that last week.  I think it's related to AMD 64bit chip.   
Mine was running a turon.  Odd thing is, the user claimed that CCA  
had been installed and working at some point, but I have no way of  
verifying that.

> I have a computer (Alienware) that is getting a error 438 when  
> trying to start Clean Access Agent 4.0.0.1 or 4.0.1.0  Has anybody  
> experienced this before?  Google wasn't particularly helpful.  I  
> found this http://support.microsoft.com/kb/200271/ but the part  
> that is supposed to refer to 438 is missing.  I am currently  
> reinstalling the computer from scratch to determine if there was a  
> problem during installation.

On Aug 28, 2006, at 11:35 AM, Ryan Dorman wrote:

> Anyone seen?
>
> 'Run-time error '438':
> Object doesn't support this property or method
>
> Upon opening CCA, Its an AMD64 chip runnign 32bit Windows XP MCE
>
> Looks clean of spyware
>
> Ryan Dorman, CCNP
> Network Engineering Specialist
> Millersville University
> 717.871.5883

Michael Grinnell
Network Security Administrator
The American University