We're firing up our second residence hall this week to use SmartEnforcer 
checks.  We find this same issue happening with trying to enforce 
up-to-date virus dats.  Network Associates released 2 dats yesterday and 
they both caused several support calls before Perfigo/Cisco updated the 
rules.  How do others deal with this issue?  Simply turn on/off the 
virus dat check?  Create some rules predicting the values of future dat 
versions?  Any other way?

Michael Beck
IT Services, Miami University

Deborah Hovey wrote:
> I have to go in and turn off the current update check about twice a
> week- updates come out and there is a lag time before Perfigo updates
> their rules- check and see what update Perfigo is looking for- that may
> be your problem.
> 
> Debbie
> UMW
> 
> 
>>>>[log in to unmask] 3/2/2005 8:50:22 AM >>>
> 
> One of my  ResNet technicians tried to help a student get her computer
> online, but SmartEnforcer would not recognize that the DAT was already
> updated.  Here are the things the technician tried to solve the
> problem:
> 
> system was cleaned with Ad-Aware and Spybot S&D
> re-installed  both McAfee virusScan and SmartEnforcer
> uninstalled uncessary programs
> there is no other antivirus on the computer
> 
> Any other suggestions of things to try?  The computer is Windows XP.