Rajesh touched on it..

Make sure the Clients Time and TIMEZONE is set right.  I've had several
students that have the time as Pacific time. (We're Eastern) 

> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List 
> [mailto:[log in to unmask]] On Behalf Of Koffler, George A.
> Sent: Wednesday, August 30, 2006 6:20 PM
> To: [log in to unmask]
> Subject: Re: Latest Agent: "internal erroloading the SSL libraries"
> 
> Rajesh,
> 
> Thanks for the info on the certs; I'll check that right away.
> 
> The report issue doesn't seem to behave as you describe, 
> however.  I've had the user Cancel, I've kicked them, I've 
> had them time out, and the report just doesn't appear.
> 
> Any other ideas regarding the reports?
> 
> Thanks,
> George 
> 
> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List 
> [mailto:[log in to unmask]] On Behalf Of Rajesh Nair 
> (rajnair)
> Sent: Wednesday, August 30, 2006 4:55 PM
> To: [log in to unmask]
> Subject: Re: Latest Agent: "internal erroloading the SSL libraries"
> 
> George,
> 
> Get one of the affected users to hit Cancel and you should 
> get the failing report.  Once you have the report, you can 
> tell what is broken. 
> 
> Regarding internal error loading SSL libraries, that is error 
> 12157 and that is generally a certificate problem.  I would 
> check the following:
> 1) make sure that the cert is fine (i.e. correct domain name or IP)
> 2) cert is valid (i.e. has not expired, user's computer is not in the
> future...)
> 3) CRLs can be reached 
> 
> -Rajesh. 
> 
> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List 
> [mailto:[log in to unmask]] On Behalf Of George Koffler
> Sent: Wednesday, August 30, 2006 2:12 PM
> To: [log in to unmask]
> Subject: Latest Agent: "internal erroloading the SSL libraries"
> 
> I've just gotten bombarded by reports from one of our 
> residence halls regarding the Clean Access Agent reporting 
> "The application experienced a n internal error loading the 
> SSL libraries".  Others seem to be working, an d still others 
> have loaded the new agent, but are now failing the 
> pr_XP_Hotfixes rule, when they didn't this morning, and MS 
> doesn't think 
> 
> they need any patches.  At least one is running XP Home, so 
> it doesn't se em to be a Media Center/Tablet issue.  No 
> report is being generated for the 
> 
> users that get stuck in the Temporary role as a result of 
> this disagreement, and I can't find out what they need in 
> order to get them to
>  
> pass...
> 
> CAM/CAS on 4.0.3, Agent 4.0.2.0.  Things were "fine" 
> yesterday, but when
> 
> 
> the auto-update of the agent happened, we got forced into 
> upgrade hell, 
> 
> only to arrive here.  Any suggestions for any of these issues?
> 
> Thanks,
> George Koffler
> University of Missouri - Kansas City
>