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Subject:	Comcast ISP's new version of Norton Security Suite Anti Virus
From:	Tony Cruze <[log in to unmask]>
Reply To:	Cisco Clean Access Users and Administrators <[log in to unmask]>
Date:	Thu, 18 Mar 2010 15:54:08 -0400
Content-Type:	text/plain
Parts/Attachments:	text/plain (22 lines)

Hey folks!

Comcast ISP provides it's customers anti virus software for home use. 
Comcast is now transitioning from McAfee to Norton Security Suite, it 
appears to be a version of Norton 360 (Symantec Corporation) 3.x. 

Several of our remote network access, via VPN, users have un-installed 
McAfee, installed Norton and are now unable to get through Clean Access 
posturing. Clean Access does not recognize the new Norton version of anti 
virus. 

Our Clean Access server software is version 4.1.3.1.  The remote users 
have reported using client versions 4.1.8.0 and 4.7.2.10 unsuccessfully.

We have an open Cisco TAC SR.

Anyone else experiencing this issue?  Any comments and/or suggestions 
would be greatly appreciated.

Thanks,
Tony

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