I agree and also have similar sort/view issues in Filter list. I also
would like to see an auto Time field added to the Filter once it is added.
And maybe a separate field to add user ID, so we can search easier without
always has to remember to use "contains" which is not the default.
Wendy Shih
Kent State University
John Truelove
<[log in to unmask]
TE.EDU> To
Sent by: Perfigo [log in to unmask]
SecureSmart and cc
CleanMachines
Discussion List Subject
<[log in to unmask] Re: CCA GUI: Things that drive
OHIO.EDU> me crazy
10/27/2005 10:47 AM
Please respond to
Perfigo SecureSmart
and CleanMachines
Discussion List
<[log in to unmask]
OHIO.EDU>
Rand,
I agree with you especially the resetting of the views on Agent reports and
Online users. It seems like I
run into that problem every day.
I would also add to the list the following:
If you give your help desk the ability to kick users, it allows them to
kick all users. The buttons can
be confusing to others and they could by mistake click on the kick users
button (which is bad) instead of clicking on the X above the column.
It would be helpful in the group permissions to be able to give groups the
ability to kick single users and
not all users. I had to remove the ability for the help desk to kick users
for the fear of someone kicking
every user off the system.
If I remember right, the certified device list has the same problem (all or
none).
Or at the very least, a confirmation box with warnings before kicking
everyone off.
I feel better too :)
John
John Truelove
Network Engineer - CCNP
Indiana State University
210 N 7th Street
Office of Information Technology
Rankin Hall Rm 054
Terre Haute, IN 47809
812-237-4921
>>> [log in to unmask] 10/27/05 9:17 AM >>>
Every once in a while (OK, every day :-) I say to myself I need to tell
someone how frustrating the CCA GUI is sometimes. Here are four
examples. Some concepts (like the default action of the Return key) can
be found in many areas beside the example given.
Monitoring > Event Logs
Type search text and press Return. The default (Return) action of form
is to "Reset View"--very helpful
Device Management > Clean Access > Clean Access Agent > Reports
Sort the list, move to page 10, or filter the list somehow (ex. Show
just failures), "view" a report, list goes back to default. That is, you
can't work on a subset--if you want to look at JSmith's 5 failures you
need to search for him 5 times (and then keep track of which ones you've
looked at)
Monitoring > Online Users > View Online Users
Similar to above, modify view, delete a record, view reverts back to
"show all"
Monitoring > Online Users > View Online Users
Sorting (clicking on column head) is case sensitive.
OK, I feel better now ;-)
Cheers,
Rand
Please STARTsafe and RUNsafe -- www.merrimack.edu/runsafe
--
Rand P. Hall * Director, Network Services / Merrimack College * SunGard
* Collegis
315 Turnpike Street, North Andover MA 01845 * Tel 978-837-5000 * Fax
978-837-5434
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