CLEANACCESS Archives

December 2006

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Subject:
From:
Homer Manila <[log in to unmask]>
Reply To:
Cisco Clean Access Users and Administrators <[log in to unmask]>
Date:
Wed, 6 Dec 2006 13:15:54 -0500
Content-Type:
text/plain
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text/plain (64 lines)
Nope. Didn't work for us :(

Still working on it with TAC.  Will update.

--Homer Manila
Network Security Administrator
OIT, American University
202-885-2209



Homer Manila wrote:
> Simon,
>
> Thanks for the advice.  Upon an earlier investigation of our problem 
> with TAC, we actually noticed one of our CASes not having the managed 
> subnets specified for some odd reason, but adding them didn't seem to 
> make a bit of difference with our clears/kicks.
>
> I'll try removing/adding them in again during a low-use period before 
> our next scheduled clear/kick and see if that works.   Let you know.
>
> Thanks again.
>
> --Homer Manila
> Network Security Administrator
> OIT, American University
> 202-885-2209
>
>
>
> Simon Bell wrote:
>> Yes, I've seen that. I had to delete then readd our managed subnets to
>> correct the problem. I've also found that if you change the web admin
>> password on one of your CASs, that also generates this problem, along
>> with users showing up in VLAN N/A and all 0's for MACs. You can quickly
>> delete and recreate the managed VLANS, it typically only causes a blip
>> in connectivity.
>>
>> Simon
>>
>>   From:     Homer Manila <[log in to unmask]>
>> To:    <[log in to unmask]>
>> Date:     11/16/2006 6:16 PM
>> Subject:     Scheduled CDL clear and OUL kick problems
>>
>> All,
>>
>> I know this is a shot in the dark, especially since I already have a 
>> months-old TAC open, but I was wondering if anyone else is experiencing
>>
>> what we're experiencing: scheduled Certified Device List clears and 
>> Online User List kicks won't clear/kick all our users, just most of 
>> them; I will see quite a handful (~100 out of 2.5k) of users still 
>> logged-on/online after the supposed clear/kick, until I manually 
>> clear/kick them.
>>
>> --Homer Manila
>> Network Security Administrator
>> OIT, American University
>> 202-885-2209
>>
>>  

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