CLEANACCESS Archives

August 2006

CLEANACCESS@LISTSERV.MIAMIOH.EDU

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Subject:
From:
Ryan Dorman <[log in to unmask]>
Reply To:
Perfigo SecureSmart and CleanMachines Discussion List <[log in to unmask]>
Date:
Tue, 29 Aug 2006 16:21:35 -0400
Content-Type:
text/plain
Parts/Attachments:
text/plain (58 lines)
There was another use who emailed me off-list about having the same
problem... Is

 > Justin Nelson
> Network Analyst
> Augustana College

Out there?  Could you provide Rajesh with more info?  Maybe something about
our setups is different?
-- 
Ryan Dorman, CCNP
Network Engineering Specialist
Millersville University
717.871.5883




On 8/29/06 4:02 PM, "Rajesh Nair (rajnair)" <[log in to unmask]> wrote:

> Ryan,
>  
> I just tried it again on a test setup... Downloaded the CCAAgentUpgrade file
> and uploaded it via the CAM UI and the CCAA directory and the Update.exe files
> did get created and a test client was able to upgrade to the 4.0.2.0 agent.
>  
> -Rajesh.
> 
> 
> From: Perfigo SecureSmart and CleanMachines Discussion List
> [mailto:[log in to unmask]] On Behalf Of Ryan Dorman
> Sent: Tuesday, August 29, 2006 12:38 PM
> To: [log in to unmask]
> Subject: Re: PROBLEM FOUND WITH 4.0.3 UPGRADE
> 
> Rajesh-
> 
> A Timeline:
> 
> 1. We  are on 4.0.2 and the 4.0.2.0 agent was pushed out.  Clients were beign
> forced to upgrade due to our policies.  They upgraded and logged in with  no
> checks an null OS.
> 
> 2.  I upgraded to 4.0.3 and checked the łupgrade agent˛ check box
> 
> 3.  Users with the 4.0.1.0 agent now got a 404 error on trying to access the
> Update.exe file
> 
> 4.  I manually sent the tar.gz file of the agent with the GUI
> 
> 5.  Users still got the 404 on trying to access the Update.exe file
> 
> 6.  I checked packet captures to see what they werenąt getting and noticed the
> archive hadnąt been unpacked.
> 
> All of this happened within the space of about an hour so maybe something else
> was happening simultaneously.  But thatąs what I saw.

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