My patch and setup versions are both 4.0.2.0 and i am on 4.0.3 of the
CAS/CAM. I am still seeing null or * for OS. anyone have a fix?
Also, 4.0.3 breaks out Windows XP to Pro/Home, Media Center Edition and
Tablet. IF you are running 4.0.3 and someone has 4.0.1.0 of the agent
they will pass the Windows Update requirement because there is no rule
for Windows XP itself. I created a rule requiring 4.0.2.0 and now all
my online users are good, except for the null OS ones. Sorry if this is
a little unclear, but im trying to get this out there for people in the
middle of tweaking my rules and helping students.
---------------------------------------------------
Brian Beausoleil
Network Telecom Services
Southern Connecticut State University
----- Original Message -----
From: Ryan Dorman <[log in to unmask]>
Date: Tuesday, August 29, 2006 11:33 am
Subject: PROBLEM FOUND WITH 4.0.3 UPGRADE
To: [log in to unmask]
> All-
>
> I just had to force the 4.0.3 upgrade into our production
> environment in the middle of the day to deal with the students who
> were logging on with a null OS value. The issue is that the
> installer script doesn't' seem to unpack the PATCH for the 4.0.2.0
> agent only the full installer. The symptom is that users will get
> a 404 error when prompted to update their agent. The workaround
> for now is the following:
>
> Login to each CAS with SSH
> cd /perfigo/access/apache/www/perfigo_download
> unzip CCAAgentUpgrade.tar.gz
> tar eve CCAAgentUpgrade.tar
>
> This will put the Update.exe file into the CACAO directory. I'm
> testing this in fast and loose mode so I'll let you know if I find
> anything else.
>
> Ryan Dorman, CCNP
> Network Engineering Specialist
> Communications and Network Services
> Millerville University
> 717.871.5883
>
> ________________________________
>
> From: Perfigo SecureSmart and CleanMachines Discussion List on
> behalf of Jim McNabb
> Sent: Tue 8/29/2006 10:11 AM
> To: [log in to unmask]
> Subject: Re: [PERFIGO] null OS with new 4.0.2 agent and old 4.0.2
> server
>
>
> We've got this too. Hundreds of Windows systems are now not having
> their OS detected and are getting right on without having to have
> Windows updates etc.
>
> What a mess, and with school just starting. Better quality control /
> testing of the CCA agents would be nice. We got burned on several
> agentupgrades last year too.
>
> Jim M
>
> Kurt Huenemann wrote:
> > Good morning,
> >
> > We are running Server and Manager 4.0.2, and Agent 4.0.1, until this
> > morning when the new Agent was released and automatically pushed out
> > to users.
> >
> > Now, users are getting the new 4.0.2 Agent which came out with the
> > 4.0.3 server code.
> >
> > On the "Online Users" tab of our Manager, these machines now show up
> > with "null" OS, and are not being forced through the usual Windows
> > checks.
> >
> > My quick (and low-evidence) conclusion is that we should block the
> > 4.0.2 agent from our users until we get the 4.0.3 server going.
> >
> > Has anyone else seen this behavior this morning?
> >
> > Kurt
> >
> > ____________________________________________________
> > Kurt E. Huenemann '83
> > Assoc. Vice President for Information Resources
> > Asst. Professor of Computer Science
> > Heidelberg College
> > 310 East Market Street
> > Tiffin, OH 44883
> >
> > Internet: [log in to unmask]
> > Fax: 419-448-2176
> > Voice: 419-448-2351
> > ____________________________________________________
>
> --
> Jim McNabb, Network Manager
> Truman State University / SunGard Higher Education
> 100 E. Normal, Kirksville MO 63501
> Tel 660-785-4163, Fax 660-785-7632, Email [log in to unmask]
> http://www.truman.edu http://www.sungardhe.com
>
>
>
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