Here at the University of Toledo we have been using what used to be
called the FMS system but now Tiscor since 1994.  We have had very
little problems with it.  One time I lost the info. I did in one day.
Other than that no problems.  I really don't know what I would do
without this system.  I think it is great.

-----Original Message-----
From: John Basher [mailto:[log in to unmask]]
Sent: Friday, February 25, 2000 7:59 AM
To: [log in to unmask]
Subject: Re: RELIABLE BAR CODING PROGRAM


We are looking for a bar code system here at Colgate University.  We
have
been looking for a few years for other suppliers but have found nothing
out
there, except Tisor.
The information I am receiving has been very helpful, keep the news
(good or
bad) coming.
John Basher
Assistant Director of Fire Safety
Colgate University
[log in to unmask]

-----Original Message-----
From: Ed Moisio [mailto:[log in to unmask]]
Sent: Friday, February 25, 2000 7:43 AM
To: [log in to unmask]
Subject: Re: RELIABLE BAR CODING PROGRAM


Here at Kent State we purchased a bar coder from TISCOR (Dolphin) about
two
years ago. We have not had any problems with scanning or data. When they
came to give us the training they were to be here for two days (16hours)
but they left after 10hr. and would not give a price reduction. This is
just a tool, I can live with or without for I do not see a time savings
either way.



At 09:41 AM 2/24/2000 -0700, you wrote:
>I have a question I would like to pose to the listserv. This question
is
>for all of you who have a bar code scanner program for inspecting fire
>safety equipment. If you have such a program, which company is the
>system with? How long have you had the program, and have you had any
>significant problems with the software or hardware?
>
>The reason for this questions is that we are having sigificant problems
>with our TISCOR bar coding system. We originally purchased the program
>in 95 from then, FMS inc. FMS was bought out by Inovative Tech which
was
>bought by Perigrine inc. The lot was then gulped up by TISCOR a few
>months ago. We have had problems with loosing information our
>extinguishers (on two occasions we lost over 200 inspections). We have
>also had problems with adding new devices (sprinklers) and having an
>indexing malfunction (sprinkler inspections logged under Co2
>inspections). We have had to rebuild the data base twice and are
>receiving less than satisfactory customer service since Perigrine
bought
>out the system. We are looking at lost work time in having to
re-inspect
>systems. Thanks in advance for any information you may have to share.
>