CLEANACCESS Archives

March 2006

CLEANACCESS@LISTSERV.MIAMIOH.EDU

Options: Use Monospaced Font
Show Text Part by Default
Show All Mail Headers

Message: [<< First] [< Prev] [Next >] [Last >>]
Topic: [<< First] [< Prev] [Next >] [Last >>]
Author: [<< First] [< Prev] [Next >] [Last >>]

Print Reply
Subject:
From:
Jason Richardson <[log in to unmask]>
Reply To:
Perfigo SecureSmart and CleanMachines Discussion List <[log in to unmask]>
Date:
Mon, 20 Mar 2006 15:21:42 -0600
Content-Type:
text/plain
Parts/Attachments:
text/plain (31 lines)
Hi all, has anyone else had problems with their CASes after upgrading to
3.6.x?  Our 2 CAMs and 4 CASes were running fine after our upgrade last
week, but the students weren't back from break yet.  We came in this
morning to a trouble ticket from students reporting that they could not
login.  Upon investigation we found one CAS totally unresponsive -
disconnected from the CAM and wouldn't respond to a ping or SSH.  We
literally had to power cycle it to get it back and that seemed to
resolve the problem.  This afternoon we got another trouble ticket
reporting the same problem and found another CAS in the same state with
a message on the console of "kernel panic - not syncing, fatal exception
in interrupt."  The interesting thing about the second one is that when
we did the upgrade it took almost 2x as long as to install the OS as the
others and 2x as long to reboot after we applied the 3.6.1.1 patch.  The
first one that went down installed just fine, but also took a long time
to come back after applying the .1 patch.

We're on the phone with TAC now, but we were just wondering whether
anyone else had had similar problems.

Simon, to answer your question, we completed the entire upgrade of 2
CAMs an4 CASes in under three hours and we considered it a total success
until today.

Thanks,

---
Jason Richardson
Manager, Security Systems
Enterprise Systems Support
Northern Illinois University

ATOM RSS1 RSS2