Sean,
Is the switch port vlan being changed to the access vlan once the user
hits OK? What I'd like to know if is the switch port vlan is changing to
the access vlan and then changing back to the auth vlan.

What switch is the user connecting to? Is the user device coming from
behind an IP phone?
Thanks
-Alok

> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List 
> [mailto:[log in to unmask]] On Behalf Of Sean A Thomas
> Sent: Monday, August 28, 2006 1:29 PM
> To: [log in to unmask]
> Subject: Logon loop
> 
> We have about a half dozen computers that keep looping 
> through the agent login process.  THe agent comes up, the 
> user logs in, the "success" message appears and client hits 
> OK, then the agent login screen comes right back up.  The 
> user is unable to get out of this loop.  We've uninstalled 
> and reinstalled the client with no effect.  The CAM event 
> logs shows the authentication and log-in as OOB user, but no 
> failure logs or any other indications.  We are running 3.6.4.
> 
> Sean
> --------------------------------------------------------------
> ------------------
> 
> Sean A. Thomas, MCP, RHCT
> Academic Systems Administrator
> Embry-Riddle Aeronautical University
> [log in to unmask]
> 386-226-6193 - Office
>  
> You asked for it...learn more about ERNIE at http://it.erau.edu/ernie.
>