The user tried to set regional to English/US but still the same thing:
Anti-Virus Definition Checking (Optional)
Passed Checks:
Failed Checks:
av_def_ANY, Antivirus Check [Any supported AV software up to date] see Client AV Info for details
Not executed Checks:
Description:
--------------------------------------------------------------------------------
Client AV Info
Product ID: McAfeeAV
Product Name: McAfee VirusScan
Product Version: 13.0.218
Virus Definition File Version: 5402
Virus Definition File Date: 10/9/2008
So it is something else for McAfee 13.
Dennis
----- Original Message -----
From: "Nathaniel Austin" <[log in to unmask]>
To: [log in to unmask]
Sent: Thursday, October 9, 2008 10:14:23 AM GMT -05:00 US/Canada Eastern
Subject: Re: 4.1.7 agent
I'm just theorizing here based on what you've said, and I agree that it
is weird - thats why I would run a test to make sure thats it and that
its not something else causing it.
If that is the case then I would probably consider it a bug.
Nate
Dennis Xu wrote:
> I will check if English/US will work.
>
> If I uncheck that box and do version check, I cannot allow definition files to be X days older? It only allows the latest version, correct?
>
> I am still wondering why with current set up(allow definition files to be X days older), some AV products work fine with English/Canada setting. For ex, McAfee 8.5 Enterprise works but McAfee 13 does not work. If it is caused by regional setting, why McAfee 8.5 works? I would say majority of AVs work fine under this setup.
>
> Dennis
>
> ----- Original Message -----
> From: "Nathaniel Austin" <[log in to unmask]>
> To: [log in to unmask]
> Sent: Thursday, October 9, 2008 9:58:55 AM GMT -05:00 US/Canada Eastern
> Subject: Re: 4.1.7 agent
>
> Hey Dennis,
>
> I would check to see if English/US would work - just to verify that is
> the problem.
>
> Yes the CAM can check on version. Under your requirement rules you have
> the option that is highlighted yellow that says allow definition files
> to be X days older than. If you uncheck that box it will do version
> instead of date checks.
>
> Nate
>
> Dennis Xu wrote:
>
>> I was thinking about regional format as well. One user has regional format English/Canada and the other user has regional format English/UK. The date format for both regions are DDMMYYYY. I believe if they set the format to English/US that will work. But I believe all the users laptops here are default to English/Canada. That is a big problem. Can CAM checks for definition version, not date?
>>
>> Dennis
>>
>> ----- Original Message -----
>> From: "Nathaniel Austin" <[log in to unmask]>
>> To: [log in to unmask]
>> Sent: Thursday, October 9, 2008 9:28:31 AM GMT -05:00 US/Canada Eastern
>> Subject: Re: 4.1.7 agent
>>
>> Hey Dennis,
>>
>> May be a problem with the date format - in the CAM it shows the date as
>> "10/07/2008" but it looks like the agent reported "07/10/2008" from its
>> API call to the McAfee product - What date format is the client set to
>> in the Windows settings?
>>
>> Nate
>>
>> Dennis Xu wrote:
>>
>>
>>> I have seen two cases that 4.1.7 failed to recognize McAfee 13 virus definition. For ex, the following user failed virus definition check:
>>>
>>> Client AV Info
>>>
>>> Product ID: McAfeeAV
>>> Product Name: McAfee VirusScan
>>> Product Version: 13.0.218
>>> Virus Definition File Version: 5400
>>> Virus Definition File Date: 07/10/2008
>>>
>>> Anyone knows if it is a known bug?
>>>
>>> Dennis
>>>
>>> ----- Original Message -----
>>> From: "Don Click" <[log in to unmask]>
>>> To: [log in to unmask]
>>> Sent: Thursday, October 2, 2008 9:39:24 AM GMT -05:00 US/Canada Eastern
>>> Subject: Re: 4.1.7 agent
>>>
>>> Yes, our system is setup to auto push the new agent. I do have a few people using it, but haven't tested it myself.
>>>
>>>
>>> -----Original Message-----
>>> From: Cisco Clean Access Users and Administrators [mailto:[log in to unmask]] On Behalf Of Kyle Torkelson
>>> Sent: Thursday, October 02, 2008 8:06 AM
>>> To: [log in to unmask]
>>> Subject: 4.1.7 agent
>>>
>>> Has anyone been pushing out the 4.1.7 agent?? I saw it posted on
>>> Cisco's software downloads section giving the following fixes:
>>>
>>> CSCsr75771 Support for Symantec Corp 10.1.5.500
>>> CSCsr87134 Vista wired/wifi MAC address fix
>>> CSCsr97355 Support for AVG 8
>>>
>>> Can anyone also address if 4.1.7 is going to be an agent fix only and no
>>> CAM/CAS release???
>>>
>>> Thanks
>>>
>>> Kyle Torkelson
>>> Senior Network Administrator
>>> University of Sioux Falls
>>>
>>>
>>>
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