[log in to unmask] wrote:
>
> I connect to 523-0003 from off-campus and I get a message saying I'm
 connected,
> but the only thing I get is a window with two options:  1) Disconnect  2)
> Details.  I connected last night as well as today and both times it said the
> same thing.  I don't know if the problem was with my installation or with the
> modem server vendor, Cisco.  Can anyone tell me what the problem is?
 
I don't know what the problem might be, but I can try to help the Modem
Miracle Workers who might be able to figure it out.  It might be a good
idea to refer back to Boyd Wilson's earlier post in this group, with the
subject "bug report form.....":
 
[snip]
Hello All,
We appreciate all the help you are giving us reporting problems, the
problem with the problems ;) is: we really do not have enough
information
to really use the info you give us.  Here is a template you can use, to
help
us better track down the problems.....
 
MU-Modems Bug report form (please post to mu.comp.modems)
 
1. Date and Time of problem:
2. if connection is made, ip address of your machine when connected:
3. Description of problem:
4. How many times the problem was repeated:
6. Description of environment (modem, os, ppp softwar used)
5. Did the problem exist on different platforms (can you try win 3.1,
mac, win95, nt os2)
[snip]
 
Hopefully this will provide enough information for the Modem Miracle
Workers to diagnose the problem you're experiencing.
 
Thanks for the post, and keep it up!
 
Clayton L. Hines
 
UNIX Software Specialist                   email  [log in to unmask]
Miami University                           voice        513.529.7600
Oxford, Ohio, USA                            fax        513.529.1496