Randy Kaelber wrote:
>
> I had a very bizarre experience last night (9/25) and was wondering if
> anyone had a clue. I was dialing in and couldn't get connected (which
> usually means it's busy), but on a lark, I dialed the number on the
> handset and got NOTHING. No rings, no busy, no modem noise. It was very
> odd. I did a quick check of the bills to make sure I paid the phone bill.
> :) Safe there. Was there a problem with the phone lines?
 
Randy,
 
I checked with the technical support folks and yes, there was a
problem last night (Wed. 9/25).  From about 7pm to 10pm, the second
half of the modems were out of service.  That problem has been
corrected.
 
On a related note, we thought some modems had bad cables, but we've
since determined that is not true.  There is a problem either with the
T1 line or with the terminal access server.  We are investigating.
 
Thanks for asking.
 
Debi Allison
MCIS Assistant Director for Client Services