The on-campus PPP modems continue to be unreliable. We believe we have a hardware problem, and are working to replace a router card in the modem "nest." In addition, we will have a Cisco engineer on campus next week to fine-tune all the PPP servers. This is the soonest that the Cisco engineer could make it to campus. We suggest that anyone needing to use the PPP modems from on-campus wait two weeks to do so unless you are willing to accept the frustration of encountering problems. Expect that the modems will be out of service as problems come and go. We apologize for the inconvenience and frustrations. We consider your access to these network services to be important. Here is my understanding of the numbers of modems at each of the Oxford campus phone numbers, along with the service and speed. 529-2930: 16 modems, test PPP, 28.8kbps (Once 1-7700 is reliable, we will be turning these modems over to "PUTS" service ("plain, ugly terminal service," commonly known on campus as Kermit. PUTS service will be discontinued in the future as PPP becomes more popular, and these modems will move back to PPP service.) 1-7700: 48 modems, PPP, 28.8 kbps 523-0003: 96 modems, PPP, 28.8 kbps 529-5777: 32 modems, Kermit ("PUTS"-- plain, ugly terminal service), 28.8 kpbs (these modems will move to PPP service once demand on PPP warrants it) [Total 28.8kbps modems on Oxford campus: 192] 529-4999: 40 modems, Kermit, 14.4kbps 529-2161: 10 modems, Kermit, 14.4kbps 529-6114: 8 modems, Kermit, 2400bps (to be discontinued at a future date) As always, your patience and understanding are appreciated. Debi Allison MCIS Assistant Director for Client Services